All digital product sales are FINAL. Once you have completed your transaction you are not entitled to a refund. However, if you find difficulties with your purchase product please reach out to us as soon as possible either through customer service email or via instagram [] - you may also reach out the kit creator via their social channels for expedited services or help. 

You can also reach out to Synthetic or [@iamsynthetic_] for further conflict resolution and he will seek to it that your issue is resolved in a timely fashion. 

Thank you!