FAQs

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will the download be made available?
After purchasing your order you will be promoted immediately after to download the product which will contain a link to the full kit purchased. If you encounter any errors or issues please contact support immediately or reach out to us on Instagram - @hologramkits.cc @iamsynthetic_

I am not in love with my order, can it be returned? What if there is an issue?

All sales are FINAL. There are no refunds, however, if you are unsatisfied with your product please reach out to us via email or Instagram [@hologramkits.cc @iamsynthetic_] and we will aiming to find a resolution. Thank you!

I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at hologramsoundscc@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.


I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to hologramsoundscc@gmail.com and we will be happy to assist you in any way we can.

We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

You may also reach out to us via Instagram [@hologramkits.cc @iamsynthetic_]

 

Thank you!